Privacy Policy

Effective Date: [January 2025]
Last Updated: [July 2025]

Scarlet Express (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our cannabis delivery services.


1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name

  • Date of birth

  • Email address

  • Phone number

  • Delivery address

  • Government-issued ID (for age verification and compliance)

  • Payment information (processed via secure third-party gateways)

b. Usage Data

  • IP address

  • Device type and browser

  • Geolocation data

  • Pages visited, session time, and actions taken on the site


2. How We Use Your Information

We use your data to:

  • Verify your legal eligibility to purchase cannabis

  • Process and fulfill orders

  • Facilitate deliveries through licensed providers

  • Provide customer support

  • Maintain compliance with local/state cannabis laws

  • Improve our website and services

  • Communicate order updates and promotional content (opt-in)


3. Sharing Your Information

We may share your data with:

  • Licensed dispensaries and cannabis brands you order from

  • Delivery drivers and fulfillment partners

  • State or local authorities for legal compliance

  • Payment processors and ID verification services

  • Marketing or analytics platforms (anonymized, if applicable)

We never sell your personal information.


4. Cookies & Tracking Technologies

Scarlet Express uses cookies and similar tracking tools to improve website performance, understand user behavior, and provide personalized experiences. You can manage cookie preferences through your browser settings.


5. Data Security

We implement industry-standard encryption and access controls to protect your data. While no system is 100% secure, we work continuously to prevent unauthorized access or misuse.


6. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request data deletion

  • Correct inaccurate information

  • Opt-out of marketing communications

To exercise any of these rights, contact us at [Insert Contact Email].


7. Children’s Privacy

Scarlet Express does not knowingly collect information from anyone under 21 years of age. Use of our platform is restricted to legal adults in jurisdictions where cannabis use is permitted.


8. Changes to This Policy

We may update this Privacy Policy periodically. We’ll post updates here and revise the “Last Updated” date. Continued use of the site after changes means you accept the revised terms.


9. Contact Us

For any privacy-related questions, contact:

Scarlet Express