Terms of Service
Effective Date: [January 2025]
Last Updated: [July 2025]
Welcome to Scarlet Express. These Terms of Service (“Terms”) govern your access to and use of the Scarlet Express website, platform, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms, please do not access or use the Services.
1. Eligibility
You must be at least 21 years old or a qualified medical cannabis patient (as defined by your state) to use our Services. By using Scarlet Express, you affirm that you are of legal age to purchase, receive, or use cannabis in your jurisdiction.
2. Services Provided
Scarlet Express is a licensed logistics and delivery platform facilitating the legal transportation of cannabis products from licensed dispensaries and cannabis brands to verified consumers.
We do not manufacture or cultivate cannabis products. We partner with licensed businesses that comply with local and state cannabis laws.
3. Account Registration
To access certain features, you may be required to create an account. You agree to:
Provide accurate and complete information
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account
Scarlet Express reserves the right to suspend or terminate any account found to be in violation of these Terms or applicable laws.
4. Order Placement & Delivery
Orders placed through Scarlet Express must comply with all relevant cannabis laws. You agree to the following:
Valid government-issued photo ID must be presented at delivery
Deliveries must be accepted by the person who placed the order
No one under the legal age may receive or access cannabis products
Missed deliveries may be subject to fees or cancellation
Scarlet Express reserves the right to refuse delivery for reasons including: suspected fraud, unsafe conditions, ID mismatch, or legal non-compliance.
5. Compliance with Cannabis Laws
You agree to only use the Services in accordance with all applicable laws, rules, and regulations in your jurisdiction.
Scarlet Express complies with applicable state laws governing the legal sale, transport, and delivery of cannabis products. You are responsible for understanding your local laws before using our Services.
6. Intellectual Property
All content, branding, logos, and software used by Scarlet Express are protected under copyright and trademark law. You may not reproduce, distribute, or use our intellectual property without prior written consent.
7. Prohibited Conduct
When using Scarlet Express, you agree not to:
Use the Services for any unlawful purpose
Misrepresent your identity or age
Attempt to interfere with the operation of the platform
Resell or redistribute cannabis products purchased through the platform
Harass, threaten, or abuse any Scarlet Express staff or partners
Violations may result in account suspension and legal action.
8. Limitation of Liability
To the fullest extent permitted by law, Scarlet Express shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
Your use or inability to use the Services
Unauthorized access to your account
Product defects or harm caused by third-party goods
Delivery delays or cancellations beyond our control
All cannabis product quality issues should be addressed with the licensed seller directly.
9. No Warranties
Scarlet Express provides the Services “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee the availability, accuracy, or timeliness of any content or product.
10. Modifications to Terms
We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes constitute acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the state in which Scarlet Express operates. Any disputes shall be resolved in the appropriate courts of that jurisdiction.
12. Contact Us
If you have any questions about these Terms, please contact:
Scarlet Express
cpost@scarletex.com